Refunds and exchanges

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We love our customers and will do whatever it takes to make you happy.  That is why we are offering a 6 month guarantee on our Coconut Bowls

When you ordered your coconut bowl through Turning The Tides, rest assured we will honour our 6 month guarantee, and offer you piece of mind by providing you with a brand new one for free.

All you have to do is explain to us how the bowl got damaged and send us a photo of the damaged bowl to info@turningthetides.ca

We will then provide you with a store credit to be used on a replacement bowl.  

Shipping Fees: please note, customers are responsible for shipping charges

*As per our care instructions, products damaged due to exposure to extreme heat cannot be replaced.